Capacity Building Overview

Expert consulting, training, and coaching to transform the delivery of primary care

Care Coordination Team

Today’s health care environment is dynamic, presenting tremendous opportunities and challenges for patients, communities, and primary care providers. To improve health outcomes, increase patient and provider satisfaction, and lower health care costs, practices need to operate efficiently and collaboratively while engaging the patients and communities where they operate.



assisted in medical home recognition and transformation

Extensive expertise and experience in using evidenced-based strategies

The Performance Improvement Practice of the Primary Care Development Corporation (PCDC) partners with providers to help them understand their opportunities and challenges, and develop customized strategies to achieve practice goals and sustain improvements. Leveraging PCDC’s experts in primary care policy and community investment, we are able to provide a comprehensive perspective of the entire field.

Since 1993, PCDC has partnered with over 900 primary care organizations throughout the United States to transform their clinical practices in line with a patient-centered approach.

Our Services

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Care Management & Coordination: Build and deploy care teams for effective care management, population management, and referral tracking.

Practice Transformation & Recognition: Implement, sustain and become recognized as a patient-centered medical home; prepare and  participate in Medicare, ACOs, and other initiatives.

HIV Prevention in Health Care: Build the capacity of health care organizations to deliver HIV prevention services, including pre-exposure prophylaxis (PrEP) and HIV testing.

Health Information Technology Optimization: Adopt and optimize electronic health records, health information exchange, patient portals, and telehealth.

Efficiency and Patient Access: Expand access and maximize scheduling through improved workflows, appointment availability, and other initiatives.

Our Results

  • More than 200 primary care facilities assisted in medical home recognition and transformation
  • 500 primary care providers supported in their efforts to adopt electronic medical records and health information technology
  • 18 state primary care associations equipped to provide meaningful use and medical home training to their members