PCDC played an instrumental role at a recent three-day training for Patient-Centered Medical Home (PCMH) 2017 standards, bringing creativity and close familiarity with the subject matter.
Hosted by the National Committee on Quality Assurance (NCQA), the training at NYU drew more than 100 health professionals to learn more about the new standards, which were released early this year.
PCDC’s coaches, who prepared in-depth practice materials for breakout sessions, presented multiple scenarios based on the PCMH 2017 competencies. Activities emphasized collaborative problem-solving, preparing participants for expectations and possible obstacles alike.
“The PCMH 2017 standards are very different from what health centers saw in the 2014 and 2011 iterations,” said Deborah Johnson Ingram, PCDC’s Program Director overseeing PCMH. “This training was an important first look at what these centers are going to be asked to do in the coming months, and PCDC is happy to have been brought in at the ground floor to better assist them through the submission process.”
PCMH is a model that encourages patient involvement in their own care with a goal of improved health outcomes at a lower cost. Several organizations offer standards and certification processes for PCMH, with NCQA’s the largest and best known.
PCDC’s coaches are all NCQA-certified to facilitate health center submissions, providing expert training through a collaborative process. PCDC has helped nearly 300 health centers achieve PCMH certification.