The Primary Care Development Corporation (PCDC) has been selected as an approved vendor in the Massachusetts Delivery System Reform Incentive Payment (DSRIP) Technical Assistance (TA) Program and the TA Marketplace. Working with MassHealth Accountable Care Organizations (ACOs) and Community Partners (CPs), PCDC’s team of content experts will help strengthen their delivery of quality, cost-effective, culturally competent care to Medicaid patients across Massachusetts.

The MA DSRIP TA Marketplace was created by MassHealth, the Commonwealth of Massachusetts’ Medicaid and Children’s Health Insurance Program, and contractor Abt Associates Inc. The TA Marketplace enables ACOs and CPs to easily navigate and tap into the array of resources, supports, and technical assistance vendors available to them through the MassHealth DSRIP TA Program.

Expertise and services offered by TA Vendors are categorized in nine TA Domains, each reflecting current TA priorities identified by MassHealth ACOs and CPs. TA Vendors were procured competitively for the TA Program based on their demonstrated experience and expertise in individual TA Domains.

PCDC has been approved as a vendor in five domains: Care Coordination/Integration, Consumer Engagement, Performance Improvement, Population Management, and Workforce Development.

PCDC has been providing technical support to primary care providers and their staffs for 25 years, working with more than 2,000 practice sites in nearly 40 states through a range of services and supports, including curriculum design, one-on-one coaching, learning collaboratives, and many more.

“PCDC’s approach to TA is grounded in a deep understanding of the needs of health care providers in a constantly evolving landscape that varies from state to state,” said Avital Havusha, Managing Director, Performance Improvement. “Our team is focused on working with practices to sustainably improve operations, foster healthier communities, and reduce health disparities. We look forward to this continued partnership with MassHealth, and bringing quality health care to the people of Massachusetts.”

PCDC will use its flexible, informed, and collaborative approach to guide its work with ACOs and CPs. For example, PCDC has supported more than 450 primary care practices to achieve Patient-Centered Medical Home recognition. The approach is tailored to the unique case presented by each practice: assessing where they are, creating individualized plans for improvement, translating complicated standards into attainable tasks, and guiding practices through the process every step of the way.