Staff Training and Development

PCDC’s expert facilitators provide hands-on, interactive trainings that impact every aspect of operations, including financial health, quality, and integrated care.

PCDC’s expert facilitators and curriculum development specialists provide hands-on, interactive trainings that impact every aspect of operations, including financial health, quality improvement, and integrated care. Trainings are available for staff, managers, and leaders.


  • 1,100
    practices reached Patient-Centered Medical Home recognition
  • $27M
    achieved in NY incentive payments for practices in 2022
  • 90%
    of training participants demonstrate improvement in knowledge, skills, and confidence

We help you build knowledge, confidence, and skills

The U.S. health care system is undergoing monumental change. For primary care providers and systems, that means increased responsibility to improve health outcomes, meet multiple metrics of success, address social determinants of health — and more.

We partner with practices and organizations to solve these and other challenges. Expert facilitators and curriculum development specialists provide hands-on, interactive trainings that impact every aspect of care delivery, across state and local associations, health systems, direct care providers, and administrators. Our curricula are fully customizable to address the unique needs of each client and patient population.

Trainings can be offered remotely or onsite at the client location, depending on needs and preference.

  • Financial Literacy and Management
    • Revenue Cycle Management Fundamentals
    • Understanding and Leveraging Financial Data and Reports
    • Building Clinician Financial Literacy
  • Data-Driven Operations and Change
    • Quality Improvement Practices and Fundamentals
    • Medical Home Standards
    • Supervisor and Manager Development
  • Team-Based and Integrated Care
    • Trauma Informed Care
    • Integrating Sexual and Reproductive Health
    • Addressing Social Determinants of Health
    • Integrating HIV Prevention and Treatment
    • Integrating Mental Health and Substance Use Treatment
    • Motivational Interviewing
    • Care Coordination Fundamentals

Customized training is available in a wide variety of areas. Contact us to discuss your staff development needs.

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