Meeting Providers’ Care Coordination Needs Post-Covid-19

Categories: Client Spotlight, Technical Assistance
High-quality, coordinated primary care improves outcomes for everyone: patients, providers, and payers. This level of care requires excellent communication – providers are expected to build strong relationships with patients, keep patients engaged in care delivery, and coordinate patient needs. Training staff in these growing tasks has been difficult, as COVID-19 disrupted all aspects of in-person …

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A Creative Twist in Team-Based Care Training

Categories: Technical Assistance
PCDC’s team-based care training can take an unexpected turn, as internal medicine residents recently discovered at BronxCare Health System. To instill principles of team-based care and collaboration, participants were given an assortment of common household items — and instructed to build the tallest tower possible in 10 minutes. Participants completing a team-based care exercise designed by …

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PCDC in Action: Essentials of Care Management

Categories: Events, Technical Assistance
Last month, the Primary Care Development Corporation’s (PCDC) Performance Improvement team held its inaugural session of the National Training Institute, which features curricula that PCDC experts have refined and taught to thousands. Register today for upcoming courses in October and November.   What it is: The Essentials of Care Management course is a two-day deep dive into …

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“Who’s Going to Care?” Reveals Significant Challenges to Care Coordination and Care Management Workforce

Categories: Press Release, Technical Assistance

July 22, 2015 (New York, NY) — “Who’s Going to Care? Analysis and Recommendations for Building New York’s Care Coordination and Care Management Workforce,” a new report by 1199SEIU United Healthcare Workers East (1199SEIU) and the Primary Care Development Corporation (PCDC), finds significant challenges that threaten to undermine the care coordination and care management workforce …

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