National Training Institute

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The Primary Care Development Corporation (PCDC) is pleased to offer robust, hands-on trainings for health care staff and providers. Rooted in the principles of adult learning — and refined by PCDC experts over many years of trainings — these in-person sessions incorporate group activities, personal reflections, case studies, role playing, and other skill-building practices.

Each session includes resources and materials to use and keep, a certificate of completion, and a complimentary light breakfast and full lunch. All courses are in PCDC’s New York office from 9AM–5PM EST.

Space is limited for these small group events.

For more information, group pricing for eight or more, or to request a custom training, please contact

Upcoming Trainings:

10/15 — Screening, Brief Intervention, and Referral to Treatment

10/22 — Motivational Interviewing

10/23 — Health Literacy in Action

11/19 — Trauma-Informed Care

TBD — Essentials of Care Management

SBIRT: Screening and Intervention for Substance Use


Screening, Brief Intervention, and Referral to Treatment (SBIRT) is a comprehensive and integrated approach to early identification and intervention for individuals at risk for substance use disorders. An evidenced-based approach to addressing substance use in primary care and behavioral health settings, SBIRT is an exciting opportunity to provide care teams with the attitudes, knowledge, and tools needed to address substance use in a person-centered way.

By the end of the training, participants will be able to:

  • Explain what SBIRT is and begin to use each piece of it in their clinical work
  • Explain how stigma and discrimination negatively impact working with people with substance use disorder
  • Explain why substance use disorder should be treated as a chronic health condition and ways clinical practices can do this
  • Demonstrate how to use screening tools and how to conduct a brief intervention using motivational interviewing and a trauma-informed approach
  • Communicate effectively with patients and empower them to make small changes in their drug and alcohol use

*To receive future training notifications, please email Andrew Ellis at

Motivational Interviewing: Improve Communication around Health Behavior Changes


Motivational Interviewing (MI) helps patients find their motivation for change and identify what is important to them about their health. The training is designed for practitioners of all disciplines who work with patients that are ambivalent or resistant to change and who are living with or at high risk for chronic diseases.

By the end of the training, participants will be able to:

  • Describe the spirit and principles of MI
  • Demonstrate how to use OARS (open-ended questions, affirmations, reflective listening, and summaries)
  • Use the readiness ruler, stages of change theory, and decisional balance when counseling patients
  • Discuss advanced concepts of MI and how to integrate them into patient counseling sessions

*To receive future training notifications, please email Andrew Ellis at

Health Literacy in Action: Health Education that Works


This training will introduce participants to the health literacy challenge in the U.S. and methods to improve health education delivered in health centers. Participants will also learn the basics of evaluating health education materials through a health literacy lens.

By the end of the training, participants will be able to:

  • Explain the health literacy challenge in the U.S.
  • Begin to use the health education techniques of limiting information, using plain language, and teach back
  • Describe what makes a health education material effective
  • Use a tool to evaluate health education materials

*To receive future training notifications, please email Andrew Ellis at

Trauma-Informed Care: Empathetic and Informed Patient-Centered Care


Trauma-informed care utilizes an understanding of how the effects of trauma impact both physical and mental health. Participants in this training will be introduced to the key elements of trauma-informed care, how they can immediately use those principles in their clinical work, and how organizations can move towards a trauma-informed framework.

By the end of the training, participants will be able to:

  • Explain how trauma affects physical, emotional, and mental health
  • List the various elements of trauma-informed care
  • Describe how approaching patients through a trauma-informed lens is different than a traditional approach to care
  • List how clinical staff can work in a trauma-informed, person-centered way

Essentials of Care Management

Care management is intended to maximize the value of care being delivered and ensure that the patient’s needs and preferences are known, addressed, and shared with all the providers involved with the patient’s care. This two-day training is designed for care staff working in a program that focuses on people living with multiple chronic health conditions and social challenges.

By the end of the training, participants will be able to:

  • Explain how health care can help combat the negative effects of social determinants on health
  • Learn and practice health education and coaching skills
  • List ways to help improve medication and treatment adherence
  • Describe the components of a comprehensive health risk assessment
  • Create a person-centered care plan using SMART objectives
  • Demonstrate motivational interviewing


PCDC’s experts have trained thousands of staff across a range of health care settings on the topics covered in this training, including staff working as part of the Health Home and Delivery System Reform Incentive Payment (DSRIP) programs.

Learn about one of our recent partnerships.

Andrew Philip, PhD, LP, Senior Director, Clinical & Population Health

Phone: 212-437-3956Email: Andrew C. Philip, PhD is a clinical health psychologist and Senior Director of Clinical & Population Health at the Primary Care Development Corporation. At PCDC, Dr. Philip leads a robust team of subject matter experts and implementation specialists in the fields of clinical and population-based prevention and treatment. The Population Health team works with state and local health authorities, Federally Qualified Health Centers, HIV and AIDS service organizations, community clinics, and integrated hospital systems to improve capacity and service delivery. Dr. Philip is the immediate past Deputy Director of the SAMHSA-HRSA Center for Integrated Health Solutions at the National Council for Behavioral Health. He has a clinical background as a psychologist in primary care and has assisted with large-scale training and integration efforts in the largest health care systems in the country. His experience includes integrating behavioral change principles within numerous medical settings and emphasizing improved care for diverse groups, such as LGBTQ and veteran populations. Dr. Philip assists in driving initiatives aimed at improving patient care and promoting health innovation, as well as speaking nationally and conducting integrated care research.

Henrietta Croswell, MPH, Program Director

Phone: 212-437-3938Email: Henrietta joined PCDC in August 2012 and brings more than 15 years of management experience in the areas of project management, health care operations, training and behavioral health management. As a Senior Program Manager, Henrietta provides overall management and support around the CDC-funded High Impact Prevention (HIP) in Health Care program which also includes direct HIV prevention training and technical assistance to health care organizations across the country. Along with the Program Director, Henrietta provides direct oversight and support to the day to day management of HIP in Health Care team members and partners who works directly with our program. In addition, Henrietta works on and leads projects on the Patient-Centered Model Home and Care Management teams. Her enthusiastic and efficient work style is a testament to her long-standing commitment to community and public health. Henrietta has a bachelor’s of arts in psychology and a master's of public health in community health education from Hunter College in New York City. Henrietta is also certified as NCQA PCMH Content Expert Facilitator and is an active member in local community and serves as a volunteer American Sign Language Interpreter.

Yael S. Lipton, MPH, MCHES, Training and Curriculum Development Specialist

Phone: 212-437-3949Email: Yael is a Master Certified Health Education Specialist who works part-time as a Lead trainer and Curriculum Development Specialist at PCDC. Yael is a part of the Care Coordination team where she leads the creation of the Care Coordination training curriculum. She also is a lead trainer and travels all over the United States facilitating training for Care Coordination programs and staff. Yael conceptualizes and creates these trainings, using adult learning principles, and interactive methods. Yael has been creating, directing, and evaluating health education programming for over 15 years and has worked and consulted for a variety of public health organization. She holds a master’s degree in public health from the Rollins School of Public Health at Emory University in Atlanta and a bachelors of arts in history from the University of Wisconsin in Madison, Wis.

Sarahjane Rath, MPH, CHES, Trainer & Curriculum Development Specialist

Phone: 212-437-3972Email: Sarahjane works as a Curriculum Development and Training Specialist at PCDC, both on the Care and Coordination team and on the HIP in Health Care team. For Care and Coordination, Sarahjane develops curriculum to address specific needs for the care and coordination serving community. She trains medical residents and all health care workers in state of the science curriculum. On the HIP in Health Care team, she provides trainings in the CDC's effective behavioral interventions and works with health care organizations to maximize their potential in HIV testing, prevention with HIV positive persons, and prevention in high-risk behavioral HIV negative persons. She has worked in the field of HIV prevention and sexual and reproductive health for over 18 years. She holds a master’s degree in public health from Rutgers University, Newark, and a bachelor's in Community Health Education.