Request for Proposal: Managed IT Services

Updated: April 8, 2022

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Primary Care Development Corporation (PCDC) is a nationally recognized nonprofit 501(c)(3) organization and a U.S. Treasury-certified community development financial institution (CDFI) that catalyzes excellence in primary care through strategic community investment, capacity building, and policy initiatives to achieve health equity.

PCDC was founded in 1993. Our office is located at 45 Broadway, Suite 530, New York, NY 10006. We currently have a total of 52 employees, 42 of whom are located in the NY metro area, and 10 of whom work primarily in home offices in a variety of locations across the U.S.

Since March of 2020 most employees have been working from home due to the pandemic, using PCDC laptops that connect to the PCDC network via VPN. On a typical day, up to 5-7 employees may be working on-site at our NYC office. PCDC expects to continue with a hybrid remote-office work structure going forward and eventually to reduce its office footprint.

We have been with our current outsourced IT & Managed Services provider for over 15 years, during which time our organization has grown in both size and complexity.

PCDC is seeking an external consultant to provide an assessment of PCDC IT environment and recommendations and managed services, including remote backup, remote networking and email system monitoring, network maintenance and optimization, manage email system including email message security, asset inventory management, and other technical support.

Due Date: April 27, 2022