How to Talk to Patients About COVID-19

Categories: Technical Assistance
Many people are worried about how COVID-19 will impact their lives and their health. It is an anxious time for us all. However, by providing your patients with accurate information and support, they will be better prepared to take care of themselves during this pandemic. Following are simple steps to guide your conversations with patients …

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PCDC Marks 800th Patient-Centered Medical Home

Categories: Technical Assistance
Deborah Johnson Ingram
Through PCDC’s assistance, 800 primary care practice sites have achieved National Committee for Quality Assurance (NCQA) Patient-Centered Medical Home recognition — 77 percent of them just in the last 18 months.  The Patient-Centered Medical Home (PCMH) model improves care by transforming how primary care is organized and delivered. Through a team-based approach, PCMH ensures that patients receive appropriate care when they need it, with emphasis on respect, dignity, …

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5 Ways Health Care Staff Can Manage Stress During the Pandemic

Categories: PCDC News, Technical Assistance
“It seems like everyone’s calling us ‘superheroes.’”   A health provider made the comment this week during a PCDC virtual open forum. It speaks to a common sentiment — that providers’ courage and abilities transcend “human” amid the COVID-19 pandemic.     While well-intentioned, the accolades gloss over the very real stress experienced by health care professionals, from …

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Announcing the High Impact Prevention Warmline

Categories: Technical Assistance
PCDC’s High Impact Prevention (HIP) in Health Care program provides free training and technical assistance to HIV treatment and prevention organizations. Service offerings include best practices in HIV testing, culturally competent care delivery, sexual orientation and gender-identity data collection, and much more. HIP Program Director Henrietta Croswell (left) recently spoke with PCDC about an exciting …

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Isaac Kastenbaum Appointed Managing Director of Performance Improvement

Categories: PCDC News, Technical Assistance
PCDC recently announced the appointment of Isaac Kastenbaum as Managing Director of its Performance Improvement practice, following a highly competitive national search. Kastenbaum will lead the strategic direction, growth, and strengthening of the organization’s capacity building and training efforts. He will also oversee its growing team of experts in practice transformation, care coordination, Patient-Centered Medical …

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