This manual is a step-by-step guide to assist your organization to apply for and obtain recognition as a medical home through the National Committee for Quality Assurance (NCQA) 2008 Patient-Centered Medical Home program. Essentially, the NCQA recognition process evaluates an organization's development and implementation of the systems necessary for the provision of patient-centered care. NCQA measures how effectively your team uses health information technology (HIT), establishes channels to coordinate care, redesigns office practices and, ultimately, provides preventive services and clinical care to patients when and how they want it.
This manual will help you to understand the individual components of the NCQA survey process. However, NCQA recognition is only one step in a larger process of transforming your health center into a true PCMH, where patients' needs and interests are prioritized at all times.
Please provide responses to the questions below; once you click submit you will be redirected to PCDC's medical home toolkit.