Tools & Resources

Providing the tools to help you reach your goals.

Below are a list of tools and resources to help you on your way to primary care transformation.

Cover for for Care Coordination Fundamentals Care Coordination Fundamentals Author(s): Karla Silverman, Sarah Blust, Therese Corsello Wetterman 2015 Addressing the need for improved coordinated care in healthcare delivery systems, the 1199SEIU Training and Employment Funds and PCDC developed the "Care Coordination Fundamentals" course for front-line, unlicensed healthcare workers.
Primary Care Innovation Network (PCIN) PCDC, 2015 This website provides primary care providers with tools and resources to help their practices keep pace in a rapidly evolving healthcare environment.
Cover of Altman Report jpg Care Coordination for Safety Net Providers Author(s): Therese Corsello Wetterman, Karla Silverman, Daniel Lowenstein 2014 With funding from the Altman Foundation, PCDC sought to analyze and improve the delivery of care coordination services in Brooklyn as part of the New York State Health Homes initiative .
PCDC Logo Online Medical Home Solutions for Safety Net Providers PCDC, 2012 Online five-course series walks through the standards and guidelines of the NCQA 2011 PCMH Program.
Medical Home Patient-Centered Medical Home Sustainability Toolkit PCDC, 2012 This toolkit aims to educate practices on medical home progress, help identify areas for improvement and guide healthcare organizations in maximizing their investment in medical home initiatives.
Business Continuity Toolkit National Association of Community Health Centers; PCDC 2012
Translating Evidence Into Practice Translating Evidence Into Practice Helene Kopal, MPA, MPH; Rachel Sacks, MPH; Donna Shelley, MD, MPH, (ed.) Michelle Shaljian, MPA PCDC, 2012 This manual provides step-by-step guidance for medical directors and senior leaders at primary care organizations to implement quality improvement initiatives.
PCDC Logo Business Continuity Plan Toolkit PCDC, 2011 This toolkit helps providers develop a personalized business continuity plan.
PCMH Medical Home Toolkit Cover Obtaining Patient-Centered Medical Home Recognition: A How-To Manual Cari Reiner, MPA; Rachel Sacks, MPH; Regina Neal, MS, MPH PCDC, 2009 PCDC’s How-To Manual offers a comprehensive project management framework for providers and practices seeking medical home recognition from the NCQA.
The Commonwealth Fund Case Study: Redesigning the Patient Visit at Jerome Belson Health Center Pamela Gordon, MA; Matthew Chin, MPA The Commonwealth Fund, 2004 This case study documents the rigorous six-month redesign of the patient visit process at the Jerome Belson Health Center in the Bronx.
The Commonwealth Fund Case Study: Marketing and Customer Service at Urban Health Plan Pamela Gordon, MA; Matthew Chin, MPA The Commonwealth Fund, 2004 This case study provides insight into how a South Bronx health center adapted targeted marketing practices and by doing so was able to increase and sustain patient volume in a competitive environment.
The Commonwealth Fund Case Study: Advanced Access Learning Collaborative at Union Health Center Pamela Gordon, MA; Matthew Chin, MPA The Commonwealth Fund, 2004 This case study examines how a health center dramatically redesigned its patient visit process.
The Commonwealth Fund Case Study: Revenue Maximization Program at Brownsville Multi-Service Center Pamela Gordon, MA; Matthew Chin, MPA The Commonwealth Fund, 2004 This case study chronicles the Brownsville Multi-Service Family Healthy Center's (BMS's) effort to collect revenues efficiently throughout the entire collection process.



 

 


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